- PLAN YOUR VISIT
Tickets and Info
Animals and Exhibits
Donations and Membership
Education and Conservation
Your SF Zoo has once again re-opened and similar to how you visited in 2020, you will be required to reserve a date and time and purchase your tickets online prior to your visit.
Tickets purchased before the December shutdown may be used without penalty but require a new reservation. To reschedule your visit contact Guestservices@sfzoo.org. Members may rebook their previously scheduled dates online.
The safety guidelines located on this page will be re-instituted upon re-opening.
• All tickets must be purchased and reserved in advance online.
• All tickets must be purchased online for specified entrance time, and must be redeemed during that time.
Your entire party needs to be present to enter the Zoo.
• There are a limited number of reservations available per day. Check back if you aren't able to make a reservation.
• Members must make a reservation for a time and date as well and will be issued a FREE admission ticket.
• For information on our rainy day policy see the Reopening FAQ's.
• CityPASS ticket holders will receive the next available time upon arrival and do not need advance reservations.
Present your CityPASS ticket at Zoo entry. Learn more about CityPASS.
• Guests planning to park in the Zoo's parking lot need to purchase a pre-paid parking ticket prior to your visit.
• Disabled guests can still park for free with a disabled placard. You do not need to pre-purchase parking.
• No in and out privileges.
• The zoo will not be accepting any cash. Apple Pay, Google Pay and credit card transactions only.
• Face coverings are required for all staff and visitors except children age 2 and under at all times.
• Please maintain a six-foot distance between your group and others when waiting.
• Face coverings are required for anyone over the age of 2. Anyone who has a written exemption from a healthcare
provider based on a disability, medical condition, or other condition that prevents them from wearing a face covering
does not need to wear a mask. You will receive a bracelet when you arrive.
• If you are feeling ill or have a cough or fever, please visit another time after you get better.
• No in and out privileges.
• Please follow the "rules of the road" on pathways, walk on the right and pass on the left.
• Stay safely behind red lines and avoid touching high contact surfaces.
• Take out food service is available, with indoor seating currently closed. Check here for more details.
• Gift Shop is open with limited capacity. There also are outdoor pop-ups.
• Most restrooms are open, water fountains are closed.
• We have increased our cleaning and disinfecting protocols per CDC Guidelines.
• Hand sanitizer stations are available throughout the park.
• Limited attendance to maintain social distancing.
OUTDOOR ANIMAL AREAS ARE OPEN WITH SELECTED WINDOW VIEWINGS CLOSED. CLOSED AREAS INCLUDE:
• South American Tropical Rainforest and Aviary
• Great Ape Passage Indoor Dayroom
• Lion House Indoor Viewing is closed but you can see the big cats in their outdoor yards
• California Conservation Corridor
• Insect Zoo
• Family Farm
• Dentzel Carousel