Newsroom
Making contact
San Francisco Zoo & Gardens values the work of news media and will make every effort to accommodate requests, however please note that we may not be able to accommodate journalists who show up at the zoo without advance notification.
Please direct all media inquiries to the Zoo’s Communications team, email or text is the preferred method.
PR Communications
Nancy Chan, Director of Communications
nancyc@sfzoo.org
Text: 415-840-6065
Taking photos
You are welcome to take photos for personal use! Please note the following:
- Stay behind barriers and in public viewing areas at all times
- Selfie sticks are strictly prohibited
- Do not call out, whistle, tap on windows, or tease any animal Commercial photography is prohibited without prior consent.
If you wish to use the zoo for commercial purposes, please contact the Communications team for consideration. Special fees will apply.
San Francisco Zoo reserves the right to close sensitive areas to outside entities.
News media FAQs
Yes, working media may email a request and contact info to be added to the media list.
Yes, email to the email address above with your credentials; you will receive a confirmation email to use as your entry.
Behind-the-scenes access is prohibited except by invitation.
All interview requests must be made in advance. There is no guarantee of availability. You may also email questions for response. Please be sure to include a deadline.
Sorry, we cannot accommodate this frequent request.
Depending on the subject, we can provide select photos and b-roll upon request. Attribution must be provided.