Contact us

We look forward to hearing from you. Please locate the department that relates to your needs and email the appropriate address listed below.


Education: [email protected]
Guest Services: [email protected]
Marketing Events and Sponsorships: [email protected]
Media: [email protected]

Membership: [email protected]
Private Events and Catering: [email protected]
Guided Tours: [email protected]
Renew the Zoo:
[email protected]
Donate to the Zoo: [email protected]
Volunteer at the Zoo: [email protected]
Suggestions: [email protected] 
Human Resources: [email protected]
Guest Feedback: [email protected] 

Donation Requests

We are deeply committed to our community and proud to support it. We gladly accept requests for donations of admission tickets as a form of sponsorship for live and silent auctions, etc. Because we receive so many requests, we limit our donations to two admission tickets, a $50.00 value. We have a limited number of passes to give, thus the priority goes to Bay Area schools and other organizations related to our mission to connect people with wildlife, inspire caring for nature and advance conservation action.

To be considered for a donation, please submit your request per the following guidelines: Your request must be in writing on your organization’s letterhead. Phone calls or e-mails will not be accepted. We must receive your request a minimum of eight weeks in advance of the date you require them. Late submissions will not be accepted for review. Only non-profit organizations will be considered. The following groups are not eligible to receive complimentary pass donations: individuals or individual families, religious groups utilizing the donation for activities or events that are not tied directly to a school, and political parties.

When sending your donation request, please include:

  • mailing address, contact name and phone number, and tax ID information/copy of 501(c)(3) letter
  • the date by which you need the donation
  • specific information about the event including the date, location, and the number of participants
  • a stamped, self-addressed envelope

Please mail your written request to:
San Francisco Zoo
Attn: Ticket Donations
1 Zoo Road ;
San Francisco, CA. 94132

If your donation request is approved, a pair of admission tickets will be mailed to you within four weeks of your event.

Addresses and Phone Numbers

(415) 753-7080

Tele Typewriter (TTY)Tel
(415) 753-8141

Main Entrance
Sloat Blvd. at the Great Highway
San Francisco, CA. 94132

1 Zoo Road
San Francisco, CA. 94132