Jun 15, 2026
By Nancy Chan, Director of Communications San Francisco Zoo’s storied past is a delightful procession of unique personalities—unconventional characters who became true legends over time. A few legendary figures truly define the zoo’s human history. First is the iconic...Apr 8, 2026
By Leticia Francis, Conservation Liaison With the recent unseasonably warm weather here in San Francisco, with a sprinkle of rainy weather, Spring has really sprung. This is the perfect time to clean up electronic clutter at home, while also helping to forward Gorilla...Nov 18, 2025
By Leticia Francis, Conservation Liaison Every year I find myself wondering what to get my loved ones as the season of gift giving approaches. I’m sure I am not the only one. I would like to help, by giving some tips and ideas for finding gifts that have the potential...San Francisco Zoo & Gardens
We strongly believe in the importance of making the Internet available and accessible to everyone. Therefore, we are dedicated to providing a website that is accessible to the widest possible audience, regardless of their circumstances or abilities.
To achieve this goal, we strive to adhere closely to the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines provide instructions on how to make web content accessible to people with various disabilities. By following these guidelines, we ensure that our website is accessible to individuals with visual impairments, motor impairments, cognitive disabilities, and more.
Our website incorporates technologies that enhance accessibility at all times. We utilize an accessibility interface that allows users with specific disabilities to customize the website's user interface (UI) according to their needs.
Additionally, our website employs an AI-based application that continuously optimizes its accessibility level. This application enhances the website's HTML and adjusts its functionality and behavior for screen-reader users and individuals with motor impairments.
If you come across any malfunctions or have suggestions for improvement, we welcome your feedback. Please contact the website's operators at the following email address: [contactEmail].
Our website has implemented the ARIA attributes (Accessible Rich Internet Applications) technique and other behavioral modifications to ensure that visitors using screen readers can effectively read, understand, and interact with the website. Upon entering the site, screen reader users are prompted to enter the Screen-Reader Profile, enabling them to browse and navigate the website seamlessly. Here are some important ways our website addresses screen reader requirements:
We employ a background process that comprehensively learns the website's components, ensuring ongoing compliance even during updates. This process provides screen readers with meaningful data using ARIA attributes. For instance, we provide accurate form labels, descriptions for actionable icons (e.g., social media icons, search icons, cart icons), validation guidance for form inputs, and proper roles for elements like buttons, menus, and modal dialogues. Additionally, the background process scans all website images, generating accurate and meaningful descriptions using image-object-recognition-based ALT tags. It also extracts embedded text within images using optical character recognition (OCR) technology. Users can activate screen reader adjustments at any time by pressing the Alt+1 keyboard combination. Upon entering the website, screen reader users receive automatic announcements to enable the Screen-Reader mode.
The background process enhances the website's HTML and adds JavaScript code to enable keyboard operability. This includes features such as navigating the website using the Tab and Shift+Tab keys, operating dropdown menus with arrow keys, closing them with Esc, triggering buttons and links using the Enter key, navigating between radio buttons and checkboxes with arrow keys, and filling them in with the Spacebar or Enter key. Keyboard users can access quick navigation and content-skip menus at any time by pressing Alt+1 or by finding them as the first elements while navigating using the keyboard. The background process also handles triggered popups by focusing the keyboard on them when they appear, preventing the focus from drifting outside.
Our adjustments are compatible with popular screen readers like JAWS and NVDA.
Our website provides various disability profiles to support individuals with specific accessibility needs:
We offer several UI, design, and readability adjustments to enhance the user experience for all visitors:
We strive to support a wide range of browsers and assistive technologies, allowing users to choose the tools that best suit their needs. Our website has been extensively tested and works well on major systems, including Google Chrome, Mozilla Firefox, Apple Safari, Opera, and Microsoft Edge. We ensure compatibility with screen readers like JAWS and NVDA, both for Windows and MAC users.
While we have made significant efforts to make our website accessible to everyone, there may still be pages or sections that are not fully accessible or lack adequate technological solutions. We are continuously improving our accessibility features, incorporating new technologies, and working towards achieving the optimal level of accessibility. If you require assistance or have any feedback, please contact us at [contactEmail].